Last updated: May 2026
Introduction
The present website (www.aurama.gr) is provided “as is” under the terms and conditions written in the present Page.
Your privacy and personal data protection is very important to us and we promise to protected it according to the General Data Protection Regulation (GDPR), which seeks to protect and enhance the rights of EU data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU and its storage within the EEA.
Who is the proprietor?
‘I’, Marina Gkiasta, medical herbalist, holistic therapist and educator, support subjects with health concerns, treat, educate, make and prescribe herbal medicines. Treatments are carried out in accordance with Medical ethics and the National Institute of Medical Herbalist’s code of ethics. (www.nimh.org.uk). I also offer group healing, well-being and educational experiences.
This privacy policy describes how Aurama (the “Site”, “I”, “me”, or “my”, “we”, us”, “our”) collects, uses, and discloses your personal information when you visit, use my services, or make a purchase from www.aurama.gr (the “Site”) or otherwise communicate with me (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a client, website visitor, or another individual whose information I have collected pursuant to this Privacy Policy.
Consent
Please read this Privacy Policy carefully. By using and accessing the website and any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. You can withdraw consent at any time by using the postal, email address or telephone number provided on the website. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to this privacy policy
I may update this Privacy Policy from time to time, including to reflect changes to my practices or for other operational, legal, or regulatory reasons. I will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
Personal Data
How I collect and use your personal information
- For the purposes of providing individual treatment, whether face-to-face or online, I may require detailed medical information. I will only collect what is relevant and necessary for your treatment. When you visit my practice, I will make notes, which may include details concerning your medication, treatment and other issues affecting your health and I with your consent, I may perform a clinical examination. This data is always held securely offline, and is not shared with anyone not involved in your treatment. To be able to process your personal data it is a condition of any treatment that you give your explicit consent to allow me to document and process your personal medical data. Contact details provided by you such as telephone numbers, email addresses, postal addresses may be used to remind you of future appointments and provide reports or other information concerning your treatment.
- For the purposes of providing group treatment and educational activities, I will collect data provided by you either through your communication to me or by retrieving information filled in by you in the ‘General Interest Form’ in my website. This form aims to gather information about your health needs, well-being desires and educational interests so as to help me focus on organizing activities relevant to your needs and desires. Contact details provided by you, including telephone contact and emailing, may be used to inform you of group activities relevant to you and your interests and to respond to your enquiries.
- For the purposes of the E shop and so as to process an order put by you as well as to provide customer services, I may use your contact details, order information, account information (including username, password, security questions), shopping information, customer support information.
- Legal basis for processing any personal data – To meet our contractual obligations obtained from explicit Patient Consent and my legitimate interest to promote treatments for patients with all types of health problems indicated for herbal care, to develop therapeutic and educational activities and provide my services, and to respond to enquiries.
- Disclosure – I will keep your personal information safe and secure. I do not sell, broker or share your data and you can ask to be removed from our marketing database by emailing or phoning the practice using the contact details provided at the end of this Privacy Notice. I will not disclose your Personal Information unless compelled to, in order to meet your requests, legal obligations, regulations or valid governmental requests. I may also enforce my Terms and Conditions, including investigating potential violations of my Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of me, my staff and others.
- Confidentiality – If you connect with us on public spaces, physical or digital, we will not say or do anything which identifies you as a patient.
Protection and security of your information
If you connect with me as a patient, your medical data is always held securely, offline, and is not shared with anyone not involved in your treatment.
As regards the web, the present website (aurama.gr) uses all the necessary technical and organizational means for the safekeeping of the confidentiality, integrity and availability of user information. We constantly update our systems for the safe function of the E shop, including security copies, antivirus and protection from malicious activities. We use SSL encryption for the protection of their information transferred between your browser and our website. Accessibility to your personal information is strictly confined to entitled personnel and cooperating service providers who are legally obligated to obey confidentiality terms.
However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we take appropriate technical and organisational measures to protect your personal data, we cannot guarantee absolute security.
Any information you send to us may not be secure while in transit. We therefore recommend that you do not send sensitive or confidential information through unsecured channels.
Retention of your data
Your personal data Is kept only for as long as it is needed to meet the purposes for which they were collected including legal, financial and functional obligations. How long I retain your personal information depends on different factors, such as whether I need the information to provide my Services, to maintain your account, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
You can ask to correct or delete your data any time using the contact details provided at the end of this page and at the website www.aurama.gr
How I disclose personal information
In certain circumstances, I may disclose your personal information provided via my website to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
– With vendors or other third parties who perform services on my behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
– With business and service providers who help operate my website and online shop, including WordPress and WooCommerce, for website functionality, order processing, customer communication and analytics
– When you direct, request me or otherwise consent to my disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
– With my affiliates or otherwise within my corporate group, in my legitimate interests to run a successful business.
– In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, my rights, and the rights of my users or others.
For example, I use WordPress and WooCommerce to power my website and online shop. Personal data submitted through the website may be processed through plugins and service providers necessary for the operation of the website, order fulfillment, communication and security.
WooCommerce may collect information related to orders, billing, shipping and customer accounts in order to process purchases and provide customer support. You can read more about WooCommerce privacy practices here: https://woocommerce.com/document/marketplace-privacy/
I use Payment provider services (ePay/Paypal) to collect and process payments; you can read more about how each one manages your Personal Information on their websites.
You can read more about ePay privacy practices here: https://epayworldwide.gr/en/data-privacy/
You can read more about Paypal privacy practices here:
https://www.paypal.com/us/legalhub/paypal/privacy-full
If you subscribe to newsletters or mailing lists, your information may also be processed through email marketing providers used by Aurama.gr.
Information I obtain from third parties
Finally, I may obtain information about you from third parties, including from vendors and service providers who may collect information on my behalf, such as:
– Companies who support my Site and Services, such as WordPress / WooCommerce , hosting provider, booking system provider , Google Analytics,Meta/Facebook ,Mailchimp, reCAPTCHA.
– my payment processors, such as ePay/Paypal, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform my contract with you.
– When you visit my Site, open or click on emails I send you, or interact with my Services or advertisements, I, or third parties I work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information I obtain from third parties will be treated in accordance with this Privacy Policy. I am not responsible or liable for the accuracy of the information provided to me by third parties and am not responsible for any third party’s policies or practices. For more information, see the section below, Third Party Websites and Links.
Third-party websites and links
My Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by me, you should review their privacy and security policies and other terms and conditions. I do not guarantee and am not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by me or by a third party. My inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Security of user account
If you create a user account in Aurama.gr, you are responsible for the maintenance of the confidentiality of your login details and for any activity taking place through your user account.
We suggest logging out after every use and that you do not share your access details with anyone.
In case of unauthorized access or loss of your details, you ought to inform us immediately.
Security of transactions
All payments via credit or debit card are processed via secure payment providers with the use of SSL encryption and updated security protocols.
Any payment facilities used, including card machine providers, comply with data protection regulations and are password protected.
Depending on payment method, transactions may take place via external security platforms (such as bank systems or PayPal). Aurama does not store or have access to your full card details. We only receive confirmation of completion for a successful payment, so as to process your order.
Cookies
Cookies are small text files, which are stored on your machine and they help in the improvement of your browsing experience.
Kinds of cookies, cookies we use:
- Necessary cookies: necessary for the basic function of the website.
- Analytic cookies: they help us to understand how this website is used (e.g. Google analytics).
- Functional cookies: they store your preferences.
- Promotional cookies: they are used for the promotion of relevant advertisements and so as to measure performance.
- Social media cookies: they allow to publish content in platforms such as Facebook or Instagram.
You can manage or disable cookies through your browser’s settings. Disabling cookies may affect the functionality of the website.
1. Google Analytics
Analytic cookies help us understand how visitors use the website so that we can improve its performance and user experience. For example, we may use Google Analytics to collect information such as pages visited, time spent on the website, browser type and general geographic location.
You can read more about how Google processes data here: https://policies.google.com/privacy
2. Meta / Facebook Pixel
Promotional cookies may be used to deliver relevant advertisements and measure the effectiveness of advertising campaigns. These may include technologies such as the Meta (Facebook) Pixel, which may collect information about your interaction with the website and advertisements.
You can read more about Meta’s privacy practices here: https://www.facebook.com/privacy/policy/
3. Newsletter signup
If you subscribe to newsletters or mailing lists, I may collect your name and email address in order to send updates, educational content, offers, news about events, workshops or services related to Aurama.gr.
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in emails or by contacting me directly.
4. reCAPTCHA
This website may use Google reCAPTCHA to protect forms from spam and abusive automated activity. reCAPTCHA may collect information such as IP address, browser information and user behavior in accordance with Google’s Privacy Policy and Terms of Service.
More information:
https://policies.google.com/privacy
https://policies.google.com/terms
5. Embedded Instagram feeds
The website may include embedded content or links from third-party platforms such as Instagram. These third-party services may collect information about your interaction with the content, including through cookies and tracking technologies.
Your interaction with such content is governed by the privacy policies of the respective third-party providers.
6. Booking plugins
If you use online booking or appointment scheduling services through the website, I may collect personal information including your name, contact details, appointment preferences and any information you voluntarily provide in connection with your booking.
This information is used solely for the management of appointments, communication and provision of services.
Log files
As most websites, Aurama.gr uses local files which may include IP address, browser type, Internet provider, date and time, reference pages and browsing activity.
This data is used for purposes of analysis and security and they are not linked with personally recognizable information.
Contact
For any question regarding the present policy or your personal data, you can email us:
Aurama.gr
Disclaimer: No product or information on this website should be considered health advice, safe for you to use without professional supervision. You are responsible for consulting a medical professional before trying any product, remedy or practice mentioned on this website.